Subchapters
20.1 Personnel
20.2 Orientation/Training
20.3 Policy and Procedure
20.1 Personnel
- There is a written recruitment process for volunteer positions
- Criminal background checks are required for all volunteers who may have unsupervised contact with minors
- There is a written job description for each volunteer position
- There is a completed application for each volunteer
- Specific paid staff are identified to supervise volunteers
- There is a system in place to document volunteer work time
- When reimbursing volunteers for expenses associated with their position, the agency complies with HIV/STD Policy No. 522.001, Reimbursements to Volunteers Involved in Community Planning or Direct Client Service
- There is a mechanism in place for volunteer appreciation
- There is a policy in place regarding resignation and termination of volunteers
20.2 Orientation/Training
- There is a volunteer manual that describes the administrative and operational components of the volunteer program
- The agency follows a written volunteer orientation and training plan to introduce the agency’s mission statement, services offered, job responsibilities, etc.
20.3 Policy and Procedure
- The agency’s drug-free workplace policy includes volunteers
- There is a written grievance procedure that applies to volunteer staff
- There is a signed confidentiality agreement for each volunteer
- There is a written code of conduct for volunteers to follow while working with clients and staff
- There is a signed volunteer agreement outlining the expectations of volunteers to abide by agency rules and responsibilities