If you have verified that you have entered your information correctly and still get the error message, you can apply through another method. Visit the Birth Records and/or Death Records webpages for information on the other ways to order.
Texas.gov accepts American Express, Discover, MasterCard, and Visa credit cards.
No. The Texas.gov Vital Records Application provides users with a way to compose and submit an order only during a single session.
To ship to multiples address, you must create a separate order for each address. Each order will need to be paid for separately.
There are six types of records available for online ordering:
Texas.gov restricts access to protected records due to security reasons. If you believe you have a legal right to a record, you can still apply by mail or in person. Visit the Birth Records and Death Records webpages for information on the other ways to order.
The security of Texas vital records is extremely important to the state. Texas.gov requires that applicants enter identifying information to prove they are a qualified to order a record before it is released.
Visit our Processing Times webpage for how long it takes to process orders for the various record types. The shipping time depends on the type of shipping you select.
You can also order vital records by mail or in person. Visit the Vital Statistics website for complete details.